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Neighborly Circle

Community Promise & Terms of Use

Please read and accept our community guidelines before creating your account.

Our Community Promise

Neighborly Circle exists to create connection, kindness, and care between people. This promise explains how we expect everyone in our community to treat one another.

By using Neighborly Circle, you agree to live by these principles.

1. Dignity Comes First

Every person on Neighborly Circle deserves respect, patience, and humanity.

  • Neighbors are never a burden.
  • Help is always optional and never owed.
  • No one should feel pressured, judged, or uncomfortable.

2. Autonomy and Consent Matter

Neighbors are always in control.

  • They may accept, decline, or end interactions at any time.
  • "No" is a complete answer.
  • Advocates support Neighbors but do not replace their voice.
  • Volunteers must respect a Neighbor's wishes and boundaries at all times.

3. Safety Over Convenience

Neighborly Circle is about kindness, not risk-taking.

Volunteers must not:

  • Handle money, bank cards, passwords, or financial accounts
  • Provide medical, legal, or professional services
  • Perform personal care beyond basic, non-medical assistance

In emergencies, contact local emergency services. Neighborly Circle is not an emergency service.

4. Protecting Vulnerable Adults

Many Neighbors are seniors or individuals who may be isolated or vulnerable.

This means:

  • No financial solicitation
  • No manipulation or pressure
  • No emotional, physical, or financial exploitation
  • No romantic or sexual conduct in the context of volunteering

Any behavior that takes advantage of vulnerability has no place here.

5. Appropriate Relationships Only

Neighborly Circle is not a dating platform, business opportunity, or fundraising tool.

  • Volunteers may not sell, recruit, fundraise, or pursue personal relationships through the Platform.
  • Boundaries matter, even when intentions are good.

6. Speak Up When Something Feels Wrong

If you experience or witness behavior that feels unsafe, inappropriate, or concerning:

  • Disengage if needed
  • Report the issue
  • Put safety first

Protecting the community is a shared responsibility.

7. A Platform for Connection, Not a Service Provider

Neighborly Circle helps people connect. We do not employ volunteers, supervise visits, or guarantee outcomes.

Each user is responsible for their own actions, decisions, and boundaries.

Additional Safeguards for Seniors & Vulnerable Neighbors

Because many Neighbors are older adults or individuals needing additional support, we hold the community to higher standards of care.

  • Advocates must act with the Neighbor's knowledge and consent.
  • Volunteers should encourage independence, not dependence.
  • Any attempt to isolate a Neighbor from family, caregivers, or existing support systems is unacceptable.

Neighborly Circle reserves the right to immediately remove users if there are concerns about exploitation, coercion, or harm.

Minors & Age Restrictions

Neighborly Circle is designed for adults.

  • You must be 18 years of age or older to create an account.
  • Minors are not permitted to create accounts.
  • We do not knowingly collect personal information from minors.

Advocates may manage accounts only for adult Neighbors. Profiles, photos, or personal information for minors are not permitted.

Accounts found to involve minors in violation of these rules may be removed immediately.

Terms of Use

Effective Date: January 28, 2026

Neighborly Circle ("we," "us," or "our") is operated by Arch Metrics, LLC. These Terms of Use govern your access to and use of the Neighborly Circle website, mobile applications, and related services (the "Platform"). By using the Platform, you agree to these Terms.

If you do not agree, do not use the Platform.

1. About Neighborly Circle

Neighborly Circle is a community connection platform that enables people to request help, offer help, or coordinate care on behalf of others.

Neighborly Circle does not provide medical, legal, emergency, or professional services.

2. Eligibility

You must be at least 18 years old to create an account.

By using the Platform, you represent that you are legally able to enter into these Terms.

3. User Roles

Neighbors

Individuals who may receive companionship or assistance.

Volunteers

Individuals who offer help on a voluntary basis. Volunteers are not employees, contractors, or agents of Neighborly Circle.

Advocates

Individuals who act on behalf of a Neighbor with that Neighbor's knowledge and consent.

Advocates agree to act in the Neighbor's best interest and not override the Neighbor's expressed wishes.

4. Account Responsibilities

You agree to provide accurate information and safeguard your login credentials. You are responsible for all activity under your account.

Neighborly Circle is not responsible for unauthorized access caused by your failure to protect your account.

5. Platform Disclaimer

Neighborly Circle does not:

  • Screen or supervise users
  • Guarantee safety, conduct, or outcomes
  • Control interactions between users

All interactions occur at your own risk.

6. In-Person Interactions

In-person interactions facilitated through the Platform involve inherent risk. Neighborly Circle is not responsible for injuries, losses, or disputes arising from such interactions.

7. Prohibited Conduct

You may not:

  • Harass, abuse, threaten, or discriminate
  • Engage in illegal or fraudulent activity
  • Solicit money or financial information
  • Exploit vulnerable individuals
  • Misrepresent identity or intent

8. User Content

You retain ownership of content you post but grant Neighborly Circle a license to host and display it for Platform operation.

You are responsible for ensuring your content is lawful and appropriate.

9. Moderation & Enforcement

Neighborly Circle may remove content or suspend or terminate accounts at its discretion to protect the community.

10. Privacy

Use of the Platform is governed by our Privacy Policy.

11. Termination

You may stop using the Platform at any time.

Neighborly Circle may suspend or terminate access for violations of these Terms or safety concerns.

12. Disclaimer of Warranties

The Platform is provided "as is" and "as available," without warranties of any kind.

13. Limitation of Liability

To the fullest extent permitted by law, Neighborly Circle is not liable for indirect or consequential damages.

Total liability shall not exceed amounts paid to Neighborly Circle, if any, in the prior twelve months.

14. Indemnification

You agree to indemnify and hold harmless Neighborly Circle from claims arising from your use of the Platform or violation of these Terms.

15. Governing Law

These Terms are governed by the laws of the State of New Jersey.

16. Changes to Terms

Neighborly Circle may update these Terms at any time. Continued use of the Platform constitutes acceptance.

17. Contact

Questions about these Terms may be sent to:

Arch Metrics, LLC
d/b/a Neighborly Circle
Email: support@neighborlycircle.com

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